To improve the above situation, RTG decided to learn and deploy the ERPNext system with the goal of digitizing all business management and operation processes, specifically:

Sales:

Create and manage orders, track transaction status with customers, process returns.

Purchasing:

Manage purchasing orders from ordering to receiving goods and checking quality.

Warehouse management:

Real-time inventory tracking, automatic inventory, and operational support through the warehouse management system (WMS).

CRM (Customer Relationship Management):

Manage customer lists, transaction history and customer care to improve service quality and loyalty.

Finance

Accounting:

Automatically record payments, reduce errors and save time. Detailed debt reporting system, supporting cash flow control and preventing risk of capital loss. At the same time, ERPNext integrates discount and promotion policies, ensuring accurate application.

Manufacturing:

Expand the system to support manufacturing operations with features such as:

+ Production planning: Based on orders, demand forecasts and raw material supply capacity.

+ Production tracking: Monitor progress in real time, from raw material preparation to finished product completion.

+ Raw materials management: Monitor details of import - export - raw material inventory, ensure timely supply, avoid waste.

+ Quality control: Integrate quality control standards at each stage, minimizing errors and ensuring products meet requirements before shipment.

+ Production performance report: Provides detailed reports on machine performance, labor productivity, and production costs, helping to optimize operations.